How can we help?

Frequently Asked Questions

How do I install the Chrome extension?

Visit /install for the full walkthrough — download, load unpacked, sign in, then use it on Google Maps.

What happens when I run out of searches?

Free accounts include 10 searches per month. Upgrade to Starter or higher for higher monthly allowances.

Can I export my saved leads?

Yes — every plan can export to CSV. Starter and above also unlock CSV import. Agency users can sync leads to the dashboard for cross-device access.

How accurate is the contact information?

We extract data directly from Google Maps in real-time, so you get the most up-to-date public information at the moment you scan. Phone numbers and websites are exactly what Google shows.

I upgraded my plan but the extension still says Free.

The extension refreshes its cached subscription state every 30 minutes. To force an immediate refresh, open the popup, sign out, and sign back in.

How do I cancel?

Sign in, go to Billing, and click ‘Manage subscription’ — you’ll be redirected to the Stripe Customer Portal where you can downgrade, change card, or cancel.

Can’t find what you need? Open a support ticket →